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CAREER OPPORTUNITIES


 

URGENT REQUIREMENTS

We are inviting qualified applicants for the following positions:

 

CUSTOMER SERVICE REPRESENTATIVE

  • Managing incoming calls and customer service inquiries
  • Generating sales leads that develop into new customers
  • Identifying and assessing customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Interested parties may submit their application letter and comprehensive resumè with recent picture at hrd@aap.org.ph.