24/7 EMERGENCY ROADSIDE SERVICE


 

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AAP members can enjoy free 24/7 Emergency Roadside Service (ERS) within the AAP service areas according to the chart below. If a member exceeds the allowed ERS interventions within his membership period, there will be corresponding charges.

 

ERS Interventions Per Year

    Regular    Associate  Motorsports
   Individual  PIDP  Individual  Group  
 ERS
interventions
per year

 4 interventions or
100 km tow distance whichever comes first

 4 interventions or
100 km tow distance whichever comes first

 3 interventions or
60 km tow distance whichever comes first

 2 interventions or
40 km tow distance whichever comes first

 4 interventions or
100 km tow distance whichever comes first

 

Members may avail of ERS for their registered cars at any time, or for any non-registered car they are using provided they are present at the time of the service.

ERS interventions include towing, (flat) tire change, battery boosting, fuel provision and simple mechanical repairs.

 

Current AAP service areas include:

• All of Metro Manila

• Along the following expressways: North Luzon Expressway (NLEX), Subic-Clark-Tarlac Expressway (SCTEX), South Metro Manila Skyway and ground-level expressway from Magallanes to Alabang (SOMCO), Alabang-Calamba-Sto. Tomas Expressway (ACTEX), Ninoy Aquino International Airport Expressway (NAIAEx).

• Within 25 km road distance from AAP offices at Alabang, Cebu City, Davao City, Lipa City, and San Fernando, Pampanga.

ERS is available 24/7, with an average response time of 30 minutes to 1 hour, weather and traffic conditions permitting. The following are the contact numbers for assistance:

 

Metro Manila: (632) 723 0808 0917 812 6000
  0918 812 6000
Skyway: (02) 666 1988 0917 627 0248
NLEX: (02) 710 1358 0925 321 3733
    0917 627 7949
SLEX: (02) 985 4486 0998 841 7129
SCTEX: (02) 710 1358 0925 321 3732
Batangas: (043) 784 7972 0922 860 1600
San Fernando: (045) 436 1816 0998 584 8102
Davao: (082) 299 4961 (082) 299 4962
Cebu: (032) 268 2400 (032) 233 9971
    0922 860 1578

 

To facilitate prompt service, please provide the following information to the responding operator:

•  Full name and contact number

•  AAP membership number

•  Model, color, and make of vehicle

•  License plate number of vehicle

•  Exact location where vehicle has stalled and nearby landmarks

•  Access restrictions or limitations 
(e.g. basement or multi-level parking, security gates, one-way streets, etc.)

•  Location where vehicle is to be towed

•  A brief description of the problem with their vehicle

 

AAP cannot take responsibility for members’ complaints about their vehicles and their contents after an intervention. This is because very often, the authorities will not allow the preparation and acknowledgement of a check list. It therefore requires the member or his representative to be present during the intervention and to accompany the vehicle while being towed. If this is not possible, the member will be asked to execute a waiver designed for the purpose.

Extra charges for services which are in excess of the allowed interventions are P1,120.00 mobilization fee plus P84.00 per tow kilometer, subject to a minimum of 5 km. Travel distances for interventions or tow pick-ups beyond service areas will be included in the extra charges.

 

ERS Assistance to Non-Members

Non-AAP members are serviced and charged corresponding ERS fees at the expressways according to rates approved by the tollways and the Toll Regulatory Board (TRB) which are published on AAP tow vehicles.

Non-AAP members may request for tow services out of the expressways if they enroll as ‘member-on-the-spot’. Charges are explained by the responding operators, depending on the extent of the required service.

AAP voluntarily grants a 20% senior citizen discount to registered car owners present at the time of intervention.

 

ERS Exclusions

The Metro Manila Development Authority (MMDA) does not allow motorists, whose cars break down on the road, to choose a towing service provider in designated Tow Away Zones. Breakdowns are towed by the first to arrive on the scene among accredited towing companies, at least to the nearest emergency bays where repair is allowed for a maximum of 2 hours within which AAP members may call for assistance.

At the Expressways’ Tow Away Zones, where vehicles may not be fixed, stalled vehicles have to be towed to the nearest exit or to the destination of owner’s choice, for additional charges.

Member MEMBERSHIP CATEGORIES
Benefits and   Regular  Associate Motorsports
Services  Individual  PIDP  Individual  
 1-Yr
Membership
Fee

P2,000 + 12% VAT = P2,240
 

P3,500 + 12% VAT = P3,920
 

P1,500 + 12% VAT = P1,680
 
P6,000 + 12% VAT = P6,720-National
P9,000 + 12% VAT = P10,080-International

 
 3-Yr Membership Fee  P5,000 + 12% VAT = P5,600 P8,000 + 12% VAT = P8,960 P3,750 + 12% VAT = P4,200 N/A
 Registered cars  2  2  1  2

ERS interventions
per year
 
4 interventions or 100 km tow distance whichever comes first 4 interventions or 100 km tow distance whichever comes first 3 interventions or 60 km tow distance whichever comes first 4 interventions or
100 km distance whichever comes
first 
LTO Vehicle Registration Assistance AAP registered vehicles only AAP registered vehicles only AAP registered vehicles only AAP registered vehicles only
Free Personal Accident Insurance (Up to 65 years old only)
P300,000
 

P300,000
 

P200,000
 

P300,000
 
Free Glass
Etching*
AAP registered vehicles only AAP registered vehicles only AAP registered vehicles only AAP registered vehicles only
24/7 Ambulance Service* (Outsourced) Yes
discounted rate + consumables
Yes
discounted rate + consumables
Yes
discounted rate + consumables
Yes
discounted rate + consumables
FIA Clubs International Reciprocity Yes
 
Yes
 
Need to convert to regular Membership Yes
 
Partner Establishment Discount Yes
 
Yes
 
Yes
 
Yes
 
Philippine International Driving Permit Yes
 
Yes
 
Need to convert to regular membership Yes
 
Competition License for Motor Sport* Yes
 
Yes
 
Need to convert to regular membership Yes
 
Member Service Vehicle Program* Yes
 
Yes
 
Yes
 
Yes
 
Family Member Discount on Dues 1st immediate family member 20% 1st immediate family member 20% No
 
1st immediate family member 20% 
Voting Rights Yes Yes No Yes
 

* Not available in some offices

 

 -Free emergency roadside and towing services can be availed of only after 7 days from the date of activation of membership